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Refund and Returns Policy

Last updated January 5, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may contact us for any defective product or did not find the product you are looking for, we will get back to you with your required product. Please see below for more information on our return/refund policy.

Return/Refund Policy for Products

As our all products are digital downloadable products, they can’t be returned once bought. However, if you are unsatisfied with any particular design or require any sort of one-time customization, our team will be happy to assist you. Just contact us on live chat or over email. 

Return policy  for Subscription Plan

After purchasing products from the subscription plan, you can’t apply for a return or refund because all the templates are digital goods that are downloadable and after purchase, these all are owned by you only, so refund and return are not an option available for this.

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service below to arrange a refund or exchange.

In Case you have purchased Doctors Note or any other Legal Template or Letter, we can’t customize it as these are just sample templates.

Please Note

  • Sale items or Subscription Plan products are FINAL SALE and cannot be returned/refunded.
  • As this is a virtual or digital product, there is less chance to get your template returned or exchanged.

QUESTIONS

If you have any questions concerning our return/refund policy, please contact us at:

support@templatediy.com